Do you plan to always procure and operate electric bikes? Is this necessary in cities with flat landscape?
What is your motivation to have the maintenance/battery replacement operations outsourced? is it cheaper? Why don't you have Billy's own operations take care of this?
At the moment we plan to focus on e-bikes, as it's a technology that is in growing demand, both from users and municipalities. Even in a flat city, it allows to cover bigger distances, or it allows for non-fit people to bike.
We do maintenance and battery swapping internally. Ca you indicate where you read the opposite? This is very important to us, as it allows us to guarantee maximum quality of our service (safety and reliability) and also optimal working conditions for our staff.
Thank you for your kind response.
I assumed that "cargo bikes" - below - is referring to a team that is external to Billy.
Operations: Billy charges its bikes by replacing empty batteries with charged ones. This is done with the help of ((((cargo bikes)))) that carry the batteries and cleaning equipment.